U.S. Water’s nationally-recognized technical support group offers process optimization, training, and expert guidance for complex treatment challenges.
U.S. Water’s technical support team comprises industry-recognized experts and expert-level treatment operators with published credentials and proven expertise. Available 24/7, our team supports your on-site operations, reducing O&M costs, ensuring consistent water quality, achieving regulatory compliance, optimizing resource utilization, and mitigating operational risks.
With experience that spans a variety of treatment technologies and systems, our comprehensive technical support covers a wide range of core competencies:
We offer customizable service packages, including:
We assess all aspects of your treatment process, including staffing, plant performance, chemical use, and regulatory compliance. You receive a comprehensive report identifying issues and offering effective solutions, with follow-up visits to track progress.
We evaluate routine operating parameters, creating long-term key performance indicators (KPIs) tied to compliance and cost efficiency. These KPIs provide actionable insights, helping you predict performance, avoid potential issues, and minimize costly penalties.
We deliver comprehensive turnkey commissioning and startup services for wastewater treatment systems. Our approach integrates the insights of facility owners, engineers, contractors, and regulators during pre-commission planning, ensuring a thorough evaluation and testing framework. Our primary objective is to deliver a facility that is commissioned and initiated on schedule, facilitating a seamless transition from the design and construction phase to operational readiness.
We review your staff's skills, processes, and equipment. Our service delivers a comprehensive Operations and Maintenance (O&M) manual, streamlines regulatory reporting for timely submissions, and offers assistance with industrial pre-treatment, permit sampling reduction, and permit renewals.
From training of your entire facility staff to specialized operator preparation for licensing exams, we offer tailored solutions to meet your facility's unique needs. Our expert educators develop a curriculum to enhance your staff's knowledge of water and wastewater treatment principles, covering topics like Activated Sludge, Fixed-film Operations, Anaerobic Digestion, Solids Dewatering, and Macro/Micro-Nutrient Supplements.
U.S. Water excels in the management of industrial facility operations, providing rapid and flexible temporary staffing solutions tailored to your specific requirements. Our extensively trained operators and technical support team possess comprehensive knowledge in various industrial treatment processes, ensuring we can seamlessly step in whenever you require assistance.
Our experts analyze trends to boost operational efficiency through recurring consultations and mentoring. When parameters deviate from process norms, we recommend benchtop testing, prescribe treatability plans, or collaborate with process engineers to ensure compliance with benchmarks.
We evaluate your Quality Assurance (QA) and Quality Control (QC) procedures, conducting a thorough laboratory audit. We then work with you to create policies and protocols that streamline and standardize testing processes for accuracy and consistency.
U.S. Water’s technical support group has been distinguished by their peers and recognized for their impressive, repeated successes.
Two-time first place Clean Water Award
Two-time Industrial Plant of the Year and Recognition for Industrial Pre-Treatment Program Compliance
Excellence Award
